Shipping policy

Shipping Policy

Thank you for shopping with MISCRES. We carefully prepare each order so your pieces arrive ready for your next destination.

Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–4 business days after your order is placed.

Business days are Monday through Friday, excluding federal holidays.

Processing time refers to the time needed to prepare, pack, and hand your order over to the shipping carrier. It does notinclude the carrier's delivery transit time.

During launches, promotional periods, holidays, or periods of high order volume, processing may take slightly longer.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

U.S. Shipping

MISCRES ships to eligible addresses throughout the United States.

Available shipping methods, estimated delivery times, and shipping costs will be displayed at checkout based on your shipping address and selected service.

Estimated carrier transit times begin after your order has been processed and shipped.

Please note that delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your purchase.

From time to time, MISCRES may offer promotional or complimentary shipping. Any applicable requirements or restrictions will be displayed at the time of the promotion.

Tracking Your Order

Once your order has shipped, you will receive tracking information at the email address provided during checkout.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Carrier tracking information may occasionally take 24–48 hours to display movement.

Shipping Delays

While we work to process orders promptly, delays may occasionally occur due to circumstances outside of our control, including:

Carrier delays
Severe weather
Holidays
Transportation disruptions
High shipping volumes
Incorrect or incomplete shipping information

If MISCRES becomes unable to ship your order within the timeframe communicated to you, we will provide the options required under applicable law, which may include consenting to a revised shipping timeframe or cancelling your order for a refund.

MISCRES is not responsible for carrier transit delays after a package has been properly transferred to the shipping carrier, except where responsibility is otherwise required by applicable law.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

Street address
Apartment or unit number
City
State
ZIP code

If you notice an error in your shipping information, contact MISCRES as soon as possible.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order begins processing or has been transferred to the carrier.

If a package is returned to MISCRES because of an incorrect, incomplete, or undeliverable address supplied by the customer, additional shipping charges may apply if the customer requests that the package be reshipped.

Packages Marked Delivered

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:

Checking around your delivery location, including entrances, mailrooms, porches, and other secure areas.
Checking with household members, neighbors, front desk staff, or building management.
Allowing a short period of time, as some carriers may update tracking shortly before final delivery.
Contacting the shipping carrier directly using your tracking number.

If you are still unable to locate your package, please contact MISCRES and we will assist where reasonably possible.

MISCRES will review lost or missing package concerns on a case-by-case basis. Carrier investigations may be required before a resolution can be provided.

Nothing in this section limits any rights available to you under applicable consumer protection law.

Lost or Damaged Packages

If your package appears to have been lost in transit or arrives with shipping-related damage, please contact MISCRES as soon as reasonably possible.

For damaged shipments, please retain:

The merchandise
Original packaging
Shipping materials
Photographs of the package and damage

These materials may be required to submit a claim with the shipping carrier.

If we confirm that merchandise was lost or damaged before delivery, we will work with you toward an appropriate resolution in accordance with applicable law.

Multiple Shipments

In some circumstances, items within the same order may ship separately.

If your order is divided into multiple shipments, you may receive more than one tracking number. You will not be charged additional shipping fees solely because MISCRES chooses to divide your order into multiple shipments.

Preorders and Backorders

Products offered as a preorder or backorder may have different estimated shipping dates.

The anticipated shipping timeframe will be disclosed on the applicable product page or during checkout when reasonably available.

If there is a significant delay affecting your preorder or backordered merchandise, MISCRES will contact you and provide the options required under applicable law.

International Shipping

Where international shipping is available, shipping options and rates will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges assessed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the recipient.

Customs processing may also result in delivery delays outside of MISCRES's control.

International shipping availability may vary by destination.

Order Cancellations

We begin processing orders as quickly as possible.

If you need to cancel or change an order, please contact MISCRES as soon as possible.

We cannot guarantee that an order can be cancelled or modified after it has entered processing or has been shipped.

If MISCRES is unable to fulfill your order, you will receive a refund for the affected merchandise and any applicable amounts required by law.

Refused or Returned-to-Sender Packages

If a shipment is refused by the recipient or returned to MISCRES because of an incorrect or incomplete address, failed delivery attempts, or another customer-related delivery issue, we will contact you when the package is returned to us.

Additional shipping charges may apply if you request reshipment.

Any refund associated with returned merchandise will be handled in accordance with our Return & Refund Policy and applicable law.