Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at miscres.offical@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at miscres.offical@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at miscres.offical@gmail.com.

Return & Refund Policy

At MISCRES, we want you to feel confident in every piece you purchase. If something isn’t quite right, eligible items may be returned in accordance with the policy below.

Returns

We accept eligible returns requested within 14 days of delivery.

To qualify for a return, merchandise must be:

Unworn, unused, unwashed, and unaltered
Free from stains, makeup, deodorant, perfume, odors, pet hair, or other signs of wear
Returned with all original tags attached
Returned in its original condition and packaging when reasonably possible
Accompanied by proof of purchase or order information

Items that do not meet these conditions may be refused and returned to the customer.

Swimwear

For hygiene reasons, swimwear is eligible for return only when:

It has not been worn, washed, or altered
All original tags remain attached
The protective hygiene liner remains fully attached and has not been removed or altered
The item is otherwise in its original condition

Please try on swimwear over undergarments until you are certain you would like to keep it.

Swimwear that has been worn, washed, or returned without its hygiene liner cannot be accepted for return unless the product was received damaged or defective.

Final Sale Items

The following items are final sale and are not eligible for return or exchange unless they arrive damaged, defective, or incorrect:

Items specifically marked “Final Sale”
Clearance items specifically marked “Final Sale”
Gift cards
Personalized or custom-made merchandise, if applicable

Sale merchandise that is not specifically marked “Final Sale” remains subject to our regular return policy.

How to Start a Return

To request a return, please contact MISCRES through the contact information provided on our website within 14 days of receiving your order.

Please include:

Your name
Order number
Item(s) you would like to return
Reason for the return

Returns sent to us without first requesting authorization may not be accepted.

Once your return request is approved, we will provide instructions for returning your merchandise.

Return Shipping

Unless the item was received damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is due to an error by MISCRES or otherwise required by applicable law.

We recommend using a trackable shipping service when returning merchandise. MISCRES is not responsible for return packages that are lost or damaged in transit before they are received by us.

Refunds

Once your return is received and inspected, we will notify you whether your return has been approved.

If approved, your refund will be issued to your original method of payment.

Please allow additional time for your bank, credit card company, or payment provider to process and post the refund to your account.

Any return that does not meet the requirements of this policy may be refused.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact MISCRES as soon as reasonably possible and include your order number and clear photographs of the issue.

If we confirm that the item is damaged, defective, or incorrect, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

MISCRES will cover reasonable return shipping costs for merchandise confirmed to have been shipped incorrectly or received damaged or defective.

Exchanges

We currently recommend returning the eligible item and placing a new order for your preferred size, color, or style.

This helps ensure that your preferred item does not sell out while your return is being processed.

Packages Marked Delivered

Customers are responsible for providing a complete and accurate shipping address at checkout.

If tracking shows that a package has been delivered but you are unable to locate it, please first check with members of your household, neighbors, building management, or the shipping carrier.

Please contact MISCRES if additional assistance is needed. Delivery-related issues will be reviewed individually.

Order Cancellations

We begin processing orders as quickly as possible.

If you need to cancel or modify an order, please contact us as soon as possible. We cannot guarantee that an order can be changed or cancelled once processing or shipment has begun.

If an order cannot be fulfilled or shipped as required, MISCRES will provide the remedies required under applicable law.

Refund Processing and Shipping Delays

Shipping and refund rights required by applicable federal, state, or local law will apply regardless of anything stated in this policy.

Policy Updates

MISCRES reserves the right to update this Return & Refund Policy from time to time. The policy in effect at the time of purchase will generally govern that order, subject to applicable law.